Written by our. Co-founder, Meriza Over the long holiday weekend, my family and I went for a short trip to Jakarta. It was a great deal, not only did we get the flight tickets at rock bottom prices, but the hotel was on offer too. I heard so many stories about Indonesia, and Jakarta was […]
Progress Update: Maideasy app version 2.0
Over the last few months, we have been working very hard to update our technology. Our small tech team, myself included, has been working hard to upgrade our system. Our initial focus was on our crew app, with version 2.0 launched in June 2017. The latest version of our crew app helps our crew manage […]
Crew gathering
On last Tuesday, (15 August, 2017), we host a small gathering of our cleaning crew and Maideasy admins. Our goals was simply to get to know our crew better and to give them the opportunity to give us a more direct feedback to our admins. Our admins and the crew were always in constant communication […]
Update to our SMS system
If you have made a booking with Maideasy before, you might have noticed that we sent out SMS notification from a 0111xxxxxx number. There seems to be a bit of confusion how this SMS was sent out and how incoming SMS was handled. The particular number is not tied up to any sim card or […]
Cancellation Policy explained
Earlier today, we had a last minute cancellation from a customer, Jenny (not her real name). As always, we refer her to our cancellation policy which states that we are unable to offer a refund for same-day cancellations. At the time, we were not aware of the situation surrounding the cancellation. Only later did we […]
Important changes for Maideasy weekly package
From 15 August onwards, we will be implementing a new payment system for our recurring service package. Instead of accepting payment after each session, we will now be taking payment for 4 cleaning sessions in one go. We understand that you have a busy schedule and don’t necessarily have the time to make bookings and […]
5 Things You Need To Make Your House Superbly Clean
Our cleaners have been constantly giving us their feedback in improving your homes. From the thousand of homes we have serviced, we learn all sorts of nitty gritty details of home cleaning. Some of our customers do not have adequate cleaning materials and equipment to leave their homes fabulously clean. Here are 5 things you […]
Cleaner of The Month – February
Meet Syikin. Syikin always starts the day with a positive attitude. This single mother juggles two jobs to support her family yet a smile is a permanent feature on her face. She steps into a customer’s house with a happy and friendly attitude, taking the challenge to clean her customer’s house until they are satisfied. […]
Welcome to the Brand New MaidEasy Website
After weeks and months of sweat, tears, and burning the midnight oil, our ever talented and dedicated technical team is proud to unveil the ALL NEW MaidEasy.my website. Our customer support team worked closely with the technical team to translate your feedback into building this beautiful new website. While handling tons of calls in a […]
Cleaner Spotlight: MaidEasy Cleaner of the Month – January
Jom kenali Maideasy Cleaner of the Month – January kami, Cik Lidana! Dia adalah seorang yang rajin dan bersemangat! Cleaner of the month: Cik Lidana dari Cheras Pendidikan: Diploma Pengurusan Hotel & Katering Jawatan lepas: Senior Housekeeper di sebuah hotel in Johor Bahru Kawasan Pembersihan: Sekitar Lembah Klang – Lidana sanggup travel jauh untuk mencari […]